Refund Policy

Cancellation and refund requests must be received in writing no later than 14 calendar days before the beginning of the course or event.

Refunds will be processed less a $75 administrative charge per registration. Substitutions between attendees will incur a $25 administrative charge. No refunds will be granted less than 14 calendar days before a class is scheduled to begin, or for no-shows.

Cancellation requests should be submitted in writing by email to the Chapter Treasurer.

Substitutions may be made at any time, and will incur a $25 administrative charge. If you wish to substitute a participant, please contact the Chapter Treasurer by email.

If it is necessary for North Carolina APCO to cancel a course due to low enrollment or other extenuating circumstances, attendees will receive a full refund for the amount paid.

All refunds will be made within 30 days of the last day of the scheduled event.